Cancelation & Refund Policy

CANCELATION POLICY:

Please allow 3-5 days for your product to arrive. If in the meantime you wish to cancel or refund your order, please contact customer service at +44 160 427 9318 or email support@earthsconnection.co

REFUND POLICY:

Any concerns or questions regarding refunds will need to be made with Customer Care before refunds are issued. Please contact Customer Care at +44 160 427 9318 or email support@earthsconnection.co. Shipping and handling fees are non-refundable. You may return your product in its unopened package within 30 days for a full refund. Refunds will be issued to your account within 30 days of receiving your product. If you do not see a refund within that time, please contact Customer Care.


Still need help? Create a support request with our customer service team and we'd be happy to help.